Privacy Policy

Flexitrener safeguards your privacy. Here we explain what personal data we collect, why, and what rights you have.

Data Controller

Flexitrener
Org. No: 040422-7670
Olsätersgatan 13, 654 68 Karlstad, Sweden
support@flexitrener.com

What information do we collect?

  • Name, address, email, and phone number
  • Order and payment information
  • Technical information (IP address, device type, cookies) when visiting the website

Purpose and legal basis

  • To complete purchases and delivery – necessary to fulfill the purchase agreement
  • Customer service and follow-up on right of withdrawal/returns – necessary to fulfill the agreement
  • Newsletters and marketing – only with consent
  • Accounting and bookkeeping – legal obligation

Who do we share information with?

We only share necessary information with:

  • Shipping companies (PostNord, Citymail) for delivery
  • Payment providers to process payment
  • Any tools for newsletters/marketing (only with consent)

We never sell your personal data to third parties.

Storage period

We store your data for as long as necessary for the purpose, and in accordance with the requirements of the bookkeeping act (normally 5–7 years for accounting records).

Cookies

Our website uses cookies to improve user experience and for statistics/marketing. You can adjust cookie settings in your browser.

Your rights

You have the right to:

  • Access the information we hold about you
  • Have incorrect information corrected
  • Request deletion of information ("right to be forgotten")
  • Request restriction of processing
  • Object to marketing at any time
  • Complain to the Norwegian Data Protection Authority (Norway) or Integritetsskyddsmyndigheten (Sweden)

Contact

Questions about privacy? Contact us at support@flexitrener.com.

Changes

We may update this privacy policy as needed. The latest version will always be available on our website.